How to use our services
List of services provided
How to report a repair
Right to repair information
How to apply for a house
How to get information about tenancy support
How to make a complaint
How to speak to your Housing Officer and other staff
How to get involved
How we consult with tenants and other customers
Our policies and procedures
Adaptations Policy - under review
Anti-Social Behaviour Policy - under review
Asbestos Management - under review
Asset Management Strategy (including stock condition information) - under review
Customer Care Plan
Data Protection Policy
Equality and Diversity - under review
Estate Management
Health & Safety Policy and procedures - this document is procured so is not published
Legionnaires Inspection/Prevention - under review
Lettings (Allocations)
Procurement Strategy
Risk Management Policy - under review
Rent Management (Arrears) Policy
Rent Setting Policy - under review
Repairs Policy - under review
Sustainability Policy
Sustainable Development Policy
Tenancy Sustainment Services
ASSIST (housing support project)
SMART (money advice project)
Energy Advice Project