Our Services

Grampian Housing Association's main focus is on providing quality houses and flats for social rent throughout Aberdeen, Aberdeenshire and Moray.  We also offer limited options for home ownership including shared equity and shared ownership.

The Association goes beyond being a traditional landlord and offers a wide range of services to help tenants get the most out of living in their homes.  Our services are listed in this section so please visit the relevant page for further information.

 

  1. Comments, Complaints and Compliments / Serious Concerns
  2. Tenant Health & Safety
  3. Pay Your Rent
  4. Improvement Programme (Cyclical & Major Repairs)
  5. Factoring (Property and Estate Management Services)
  6. Right to Repair and Significant Performance Failures
  7. Building New Homes
  8. Customer Service Standards
  9. Customer Participation
  10. Scottish Social Housing Charter
  11. Energy and Sustainability