Zero Tolerance Statement
Our employees aim to provide a high quality service which is prompt and courteous.
In return our employees expect and deserve the same courtesy and respect when talking to you, either in person or on the telephone.
The safety and security of our employees is of vital importance and any verbal abusive remarks, threatening behaviour or physical violence will NOT be tolerated.
Behaving in such a way will lead to you being excluded from entering our office or contacting us by phone.
Grampian Housing Association will NOT accept any violence or aggression towards employees. Any such act will result in appropriate action being taken by the organisation.